Privacy Policy

Scope

This section applies specifically to the A&H worker SMS/MMS program, group conversations, and client job-reporting app. General website browsing practices remain covered by the existing website privacy information above.

Information we collect

For work communications, we collect worker names, mobile numbers, client assignments, job dates, message contents, sender information, and message timestamps. Reports may include PO numbers, container numbers, box quantities, and work status. We retain signed consent forms and enrollment or withdrawal records. Worker profiles may also contain a photo supplied for identification.

How we use information

We use this information to identify the worker who sent a report, associate the report with the worker's active client assignment, coordinate work, maintain job records, confirm enrollment, respond to questions, and honor consent choices. Message frequency varies by assigned jobs and work activity. Message and data rates may apply.

Mobile information and marketing

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We do not sell, rent, or share mobile information, SMS opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes. Consent to this program is not transferred to another business or used to enroll you in another messaging program.

Operational sharing

Authorized company personnel can access records needed for their work. Messaging providers such as Twilio, mobile carriers, and approved hosting providers process the information necessary to deliver messages and operate or store reports. This processing supports the requested work service and is not permission to use your mobile information or consent for marketing. We may disclose information when legally required.

Group conversation visibility

Group MMS participants can see one another's phone numbers and messages. Management and other recipients may retain copies on their own phones. Only share job information appropriate for every participant in that group. Withdrawing consent does not remove message copies already received on another person's phone.

Consent and your choices

Workers choose whether to opt in using a separate Worker Text Messaging Consent form with an optional, initially unchecked consent box. Workers who choose SMS/MMS sign and return the form privately to management. Management retains consent privately and immediately sends a manual SMS enrollment confirmation before adding the worker to a work-text group. SMS/MMS consent is not required for employment, job assignments, or purchasing services. Workers who decline or withdraw consent receive work coordination by phone calls or in person. Reply STOP or contact management to stop future company messages. Reply HELP or use the contact details below for assistance.

Retention and protection

We keep messaging, job, and consent records for as long as needed for work operations, consent verification, recordkeeping, and applicable legal obligations. Access to company operational records is restricted to authorized users. Signed worker forms are kept privately and are not published as registration proof. No transmission or storage method can be guaranteed completely secure.

Requests and changes

Contact management to request access to, correction of, or deletion of your company messaging information. Some records may need to be retained for operational or legal reasons. We may update this policy and will display the updated date on this page. Material changes to the messaging purpose require appropriate notice and consent.